Natural Gas Heating System Repair in Maine

Great job on heat pump cleaning

Generator, heat pump, and boiler service.

James was great, still very happy with LaPlante and my Briggs and Stratton generator! Highly reccomend.

We needed to have a plumbing pipe adjusted up to provide better clearance for a drop ceiling installation in our basement. Garrett showed up for the consult 5/1/26 on schedule and determined that he could handle the task right then and there! He was personable and done with the job in less than an hour. I'm sure the fix was simple enough but to us it eliminated a huge hurdle. If you would have 4 more people like Garrett, you'd have a stellar plumbing team! Also, a team from LaPlante installed our new heat pumps earlier in April and they were absolutely fantastic guys! Seamless from start to finish! Steve Bergeron was a great salesperson too! It felt like he was just a friend visiting that day and also made sure that we secured our rebate from efficiency Maine which was approved and check on its way!! Thank you!!!

Great group of guys! Very knowledgeable, cleaned up after they were done and very receptive to any questions we had. Would highly recommend Laplante Electric!

Christian was very professional and polite and is clearly good at what he does. I hope he comes here next year.

I has my Kohler generator serviced by LaPlante Electric. We are happy with company.

James was friendly and professional. He explained things and did a good job.

LaPlante Electric and Plumbing is my go-to business for the work I need to have done around the house that requires careful attention if it involves water and/or electricity. From the sales rep, Ashton, to the technicians who came out to do the jobs (Neva for electric and Garrett and Diondre for plumbing), everyone with whom I spoke and met were professional, prompt, pleasant and thorough in their work. I cannot thank LaPlante enough for the jobs well done!

Top notch service! The electrician knew her business and sorted out everything in record time. Trouble shooting can be complicated with electrical circuits and she caught everything so quickly…impressive. En plus, she put on shoe protectors upon entering the house and had the cleanest, neatest tool kit I’ve ever seen! Great response from the admin staff when making the appt. Highly recommended!

Emergency backup generator had an oil leak. Generator cleaned up and tested and back in service. Generator Technician very knowledgeable and efficient. Outstanding work!

The entire process from proposal, to scheduling, to payment support and the on-time service has been an excellent experience!

Garret and Deandre were professional and knowledgeable and explained everything they needed to do and how they fixed the problems. Also educated me on how to diagnose any further issues if they arise and how I can possibly fix them myself in the future. I was blown away on how friendly they were as well. I will be using your company from now on if needed.

James did a great job!

Very impressed with generator purchase and install - this team was prepared, clear, and professional from the initial sales call, to detailed design, to installation. The install team was personable and prepared, and they were highly proactive in talking through questions when they had them - would recommend highly based on interactions so far!

Mike was amazing with both his quote and the actual service. It was really refreshing to have happy, humerous,efficient and competent service! Wayne and Sam were great too. Many thanks!

We had an annual generator maintenance done today. The scheduling was fast, the arrival time given was within a 2-hr period and the service man arrived right at the start of the window and gave an accurate estimate of how long it would take. He answered all of our questions and was very courteous and helpful. We are happy with the service provided.

Awesome crew and job setting up my generator. Thank you for peace of mind.

Garret did a great job on the repair.

Wayne was really professional and explained everything fully. I was amazed that the heating appliance was picked up for me. There was work that needed to be done on electrical panel that I never anticipated that took a lot of extra time. Wayne was really attentive to all details, did beautiful clean work. Very satisfied that he helped me meet my goals. I'm planning to repeat this same work in another room, and very definitely will I be calling upon your organization to do the work. It will be easier next time since there is a new electrical panel in place. thank you. Susan Clements

Alain was very polite and professional. He answered all my questions and kept me updated to his findings. Very impressed with him! I will have him come back when the repairs are scheduled. Thank you Alain! Second trip out for Alain and both times very impressed with him! Very efficient, thorough, professional just as the first time! Left the job site clean and orderly which is greatly appreciated! I appreciate his dedication to resolving my hot water issues. Again, thank you so very much!

It is wonderful to deal with "PROS". After the last power outage, I contacted LaPlante about a generator purchase and installation after reading their many, impressive five-star reviews. I told my two next-door neighbors about it and they asked to sit in. Joseph DeCarlo came out, met with us, told us how LaPlante works, what brands they carried, the warranties offered and the installation process. After discussing Kohler, Generac and Briggs & Stratton, all three of us selected Kohler because it was offering a 10-year warranty, twice their normal 5-year warranty. Other than a minor hiccup with the gas connection which was carefully resolved, the install went well. I was especially impressed with the neatness of the electrical work as well as the landscape work. I don't remember all the names who worked on our job but William, Troy, Cory, James and David deserve special mention. All of LaPlante's team from sales through scheduling and installation were efficient, personable and professional. I think my neighbors feel the same way.

Zach and Cameron installed HVAC system in the pouring rain!! And the system works fantastic..

Moving all my needs to these folks. Cathy was amazing on the project front. Helped me beyond measure and the guys are the best on-site. Thank you all for the help with my new Sauna!

Great Service! James Perkins very professional and a delightful individual!

Great, prompt service, convenient financing and expert installation. The LaPlante Team did a great job. They were very courteous and professional. I would highly recommend this company for any work of this nature.

Bill and Joe did a great job and was very professional and thorough would recommend happily

Annual generator service. Cleaned, changed oil, updated software and adjusted fueling. Also checked about relocating the unit and provided thoughts and recommendations. On time, professional, and engaging!!

This company is deserving of a 10-Star review! From the initial consultation to the installation of two heat pumps and compressors/condensers in our condo last year, the service provided was outstanding. The annual service just completed by technicians Christian and Jesus was equally outstanding, including patient and friendly attention to all the questions and concerns of this customer. TRULY OUTSTANDING!

Wayne was excellent! Great service in a difficult weekend situation.

This company will be the first ones I call for any issues related to electricity. Corey was on time, professional and friendly. Extremely satisfied with their service.

Tim was great!

Professional and efficient staff. Will use this vendor again.

Wayne is excellent. Very knowledgeable and explained everything he did. Answered all my questions. Professional, polite and cleaned up after.

We have used LaPlante for heat pump and generator installation and continue to use them for annual maintenance for both. We have always had a great experience. Today Jose and Jackson came to do the annual heat pump maintenance. They were kind, professional and thorough, and did a great job. We highly recommend!

This will be a bit lengthy because we don’t want to miss any part of the review. First of all, my hubby and I had been considering getting a heat pump for a long time but were always nervous about the amount of money it would cost and how we, our home and pets would be treated during the install. But my hubby looked online and found LaPlante Electric. They said someone could come down and give us information and answer questions we had for FREE . We figured why not, we don’t have anything to lose. They sent Matthew within a couple of days to see us. He was great and very knowledgeable. He took our info to the planners/designers and he got back in touch quickly with answers. We had questions and they were answered very fast. We were impressed with that part so we went ahead and started the process. They had a bank all set up to get financing and also helped with the rebate we would get from Efficiency Maine. It was all set up and available on their website. Can’t get much easier than that. Once we knew cost and other info we called Matthew to schedule it. They were super busy so it was a good two months before they could come and install it. On install day we got a text and an email saying they were on their way. They got here at exactly when they said they would and introduced themselves. Then two more vehicles pulled up with more guys, there were 6-7 guys here to do the install! First, we noticed how clean cut, appropriately dressed and polite they were. They were very efficient, they had two guys here, two guys there, etc. They never made us feel like they were rushing and offered to stop and answer any questions along the way. My hubby is very inquisitive so he watched different parts of it and they welcomed that. We never felt like we needed to “watch over” them. They did very little talking, really only about the install. They never once raised their voices or cussed. They were really focused and so quiet you could barely hear any work going on in our house and even outside they were very quiet. They were very friendly and nice to our pets too. Andrew stopped and pet our Yorkie, Milo, a few times. They would say “hi pup” or “hey there” or something like that when passing by. They were very professional in every way possible. One worker went around with a mini-shop vac and cleaned up EVERYTHING, even the basement area was spotless. Outside there was nothing (no styrofoam pieces, wood shavings or scraps were left). Honestly, it was like they were never even here. At the end they explained how to operate the heat pump, answered any questions we had and said “you’re a part of the LaPlante family now so if you need anything in the future don’t hesitate to call”. LaPlante is exceptional from the receptionist to the owners and everyone in between. We would have them come again for all our needs in the future. I wish more companies cared as much about their customers as much as LaPlante does. We would give them 10 stars if we could. Thank you very much for a great installation! Happy Customers, Ray and Kristie M. ADDITIONAL: We just wanted to add to our previous review and say a HUGE thank you again. I called in and spoke with the Secretary/Receptionist and the person I was hoping to speak with was in a meeting. She offered to help me by taking a message (we know how that goes sometimes- forgotten about). It was a lengthy and in depth message and she said she’d pass it along to the correct person. A few days went by and we received a lovely letter in the mail. It certainly answered the question we had. Once again they’ve gone above and beyond our expectations. And their system of communication is obviously top notch. There is a lot of pride from everyone who works at LaPlante and it shows!

If you need stuff done these are the guys to do it. Communication from the office could be a bit better but other then that they're great.